Save your money and go somewhere else. No way Jose
18 June 2024 at 06:25:19
Luxury bungalow was a standard cabin. TV was intermittent with channels, AC was nice and the mattress in double room was nice. Bed base was cheap metal frame not attached to the floor. Room around the bed was minimal so you had to climb on bed from bottom of bed, hence why it should have been fixed to... the floor. That's the good bits!
ANTS, ANTS, ANTS! I know we are in Spain, we live here, and expected 1 or two. Sink crawling with ants, ants in the shower room and in the lounge. Not exaggerating but probably at least 3 to 400 ants in total in the Cabin. We bought our own ant powder as needed them gone. Only on last day of 4 days, noticed they were gone (dead).
Pool area had building work so no slide for kids on a park or in to the pool. We were not told about this even though we had booked since late February. NO correspondence at all. I have sent 2 emails regarding my complaint and heard nothing. That is why I have resorted to a bad review. Kids entertainment was non existent and the family entertainment manager, must be doing it for free, because he wouldn't get paid from me.
We got recommended this camp site. We will not recommend it as it should not be a 4 star campsite.
Very very poor customer service except 2 maybe 3 members of staff both on reception and bar.
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