Disappointing - not 4 stars!

31 augustus 2024 om 03:38:39
Very disappointing. Having stayed in Cavalire sur mer at various campsites we thought we would try Camping de La Baie and it was by far the worst we have stayed in in 11 years.
On arrival we were met by an exceptionally rude lady on reception who told us which pitch we were on (directly opposite the... children’s play park). When we politely asked if there were some other options she might be able to offer as an alternative, she reluctantly told us to walk around the site and see what emplacement we wanted and then she would tell us if it was free. After 8 hour journey it was not off to a great start!
The same lady was incredibly rude and unhelpful when our children went to enquire about the washing machine facilities.
The shower facilities are filthy, paint peeling, very small cubicles, dirt that was not just a day/week old, but months/years old. The whole thing is in desperate need of refurbishing. Shower temperature very difficult to regulate, my 11 year ended up in a scalding shower that she was unable to turn down and my other child was in a freezing shower she couldn’t turn up!
We spent an hour at the pool and didn’t go back in our weeks stay as there was clearly an issue with the water quality and cleanliness of the pool. You couldn’t see the bottom of the swimming pool as it was so cloudy, cracked outer areas surrounding, clumps of hair drifting around and cracked sun loungers.
Absolutely not a 4 star quality campsite!
Upon paying and leaving the receptionist didn’t even ask how our holiday was. I would suggest customer service is not a priority.
Positives - walking distance to town and the lovely port.
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