go somewhere else
28 August 2024 at 05:35:16
No way was the caraven prepped b4 we arrived, I had 25 seperate complaints on the accommodation. Here is a partial list of what was missing, what was dirty, and what was broken. I have a raft of pictures as proof. No hot water until the 2nd day, no kettle,no sunbeds ( not that it mattered, the plot... was so small, put the car on it and there was no room for the sunbeds ) , no bbq, white cups that were brown, mould in one of the pots, exposed live electrical wiring above a hot water sink. main bedroom curtains were way too small. Shower room and toilet had frosted glass, but no curtains ( really ), I solved this my hanging a towel over each one. dekking table was so filthy ( not dusty ) I was able to write my name on it. outdoor seating needed a power wash, it had green slime on parts. Oven and oven trays were disgusting. on 3rd day cleaning staff did arrive and took away the oven trays and splash tray, only to return them a few hours later in exactly the same contition, un-cleaned. The parking /sun bed plot was very small and full of molehills, the site manager tried his best to remove them by stamping on them with his foot. I was offered alternative caravan 3 days later, it was no better and sometimes worse. Site manager did pay a visit, he done his best to dismiss as many complaints as he could. I was there for 2 weeks, THE ONLY FAULT THAT WAS REPAIRED WAS THE HOT WATER. Missing items were replaced. I have kept a pull record of my complaint to EUROCAMP. This was by far the worst caravan I have ever had with EUROCAMP. I WOULD NOT RETURN HERE, EVEN UNDER ANASTHETIC !
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