So sad the demise of Eurocamp.

6 August 2024 at 02:27:11
I have to say this review is mainly directed at Eurocamp not the campsite but they shouldn’t allow such poor practice by Eurocamp. We booked a comfort XL with air con and got an old cramped mobile home falling to bits. No air con, broken window that you can’t open, broken wardrobe that you can’t... hang clothes up in. It’s supposed to have sun loungers, there isn’t any, but there’s no space anywhere to put them as we’re so close to the road and the next neighbour. I’ve tried complaining to the reps but there’s always a long queue of customers complaining of the same thing. The campsite is ok but 75% of the pitches are too cramped, the pool has no shade and there’s fights for sun loungers and the restaurant is essentially an expensive cafe.
Eurocamp have been dining out on their reputation from the 80s and 90s but it’s unrecognisable now. Their customer service is more like Ryanair. This year I think it might even have been their business model to upgrade all their existing mobile homes to the next level up, take the money and deal with the complaints later.
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