Very big thankfull to Marcello (boss of Camping) and Beatrice (receptionist)

17 August 2024 at 15:22:37
I have been going to the Mare Pineta camp for 14 years.
The whole family likes it there very much.
Over the years, we have been accommodated by various Slovak and Czech travel agencies.
Some of them no longer exist.
We were always satisfied, we had no problems.
We once complained about a lady who worked... for Travel Agency named Lomnica.
She was very unpleasant to people.
This year on August 9th we arrived at the camp, where we agreed on the details with Mrs. Jana via WhatsApp.
She is the partner of the owner of Polska mobilhome, the travel agency named PINETA TRAVEL.
We never had a problem with her.
We always brought her something as a thank you.
What the hell didn't want, the lady who worked for Lomnica, with whom we had a problem last years, works for them.
When she saw us, I don't know what she Mrs. Jana said, but she came to us with nerves and started to throw us out saying that we are not satisfied with anything, there are always problems with you, please leave my MOBILE HOME!
I don't know if the owner of travel Agency Pineta travel knows how his partner Mrs. Jana and employee treat clients.
The owner has so much money that he doesn't mind if his partner just kicks out us from our mobile home.
We were saved by the owner of the camp, MARCELO, who gave us another mobile home, although it was Ferragosto and at that time it is difficult to find something free.
Mrs. BEATRICE also treated us nicely, who then took care of everything. (reception department)
From their side, it was already a level service.
They value the client.
A very big Thanks for MARCELLO and BEATRICE!
in conclusion, I do not recommend travel Agency PINETA TRAVEL and SONA (they are the same)
Btw… pictures from Pineta Travel and their mobile home from early years 😂like time back to retro style… no air conditioning, broken toilets, electricity didn't work, hole in the ground, the gas didn't work at all, they gave us such a retro plate for cooking
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