Terrible service!
7 August 2024 at 10:29:13
Good location. Next to a nice river and with a good swimming pool (unguarded). But the service, friendliness, helpfulness here: never experienced anything so bad! Staff are more concerned with themselves and each other than the guests. Everything takes a long time and is too much to ask. If you have... driven a very long day across France to this campsite, with a lot of bad luck along the way, and you finally arrive at the campsite very hungry, you are very unlucky. You are simply told that you can't get anything to eat anymore. While the restaurant is still open for more than an hour, you are told: 'no, we are closing the kitchen now'. While there are still plates leaving for tables all the time. “Just 3 pizzas to take away then maybe?” was our question. 'No, the chef doesn't feel like it anymore!’ Unbelievable! The next evening, on the terrace during, an really terrible magic show for the children, things did not get much better. A very long wait to be helped at the bar, and no, it wasn't busy at all, they just didn't feel like it! Only to be told that what we wanted to order was gone. While other people, just a little while later, walked to their table with those drinks?! And when one of their playground equipment blocked and our son could not play what he had been asking for for days and was finally allowed by us, and therefore now also lost his pocketmoney, the help and service was completely non-existent and even rude! We are completing our time here, but we are looking for entertainment outside the campsite the rest of the time and we are also spending our money elsewhere for the rest of the holiday. Really never experienced anything like this before. NEVER AGAIN !
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