Stunning location, disappointing campsite
6 September 2023 at 17:09:36
We stayed at Eden for 9 nights with our 2 kids, 8 and 12 years old at the end of August. We stayed in a mobile home booked with Eurocamp. The campsite is in a beautiful location but our stay was disappointing.
We camped a few times before with our kids, also in mobile homes. The mobile home was disappointing... for the price we paid (£1,500 for 9 nights). We were placed in mobile home at the top of the campsite with no view at all and completely cramped in between other mobile homes all around us. The mobile home had no dishwasher, no tv and there was no Wifi available at the campsite apart from the communal areas at the bottom of the campsite. It was reasonably clean though and there was free air-conditioning (up to a certain limit but pretty generous).
Positives: the campsite is located in a stunning and convenient location, has a lovely private beach directly accessible from the campsite, lots of trees/green around on the site and it was a quiet/peaceful site (no loud music or talking late at or during the night for example). The site is steep but we knew this in advance and were ok with this and the views from the campsite are amazing.
Negatives: There are no kids clubs at all. The pools were ok but very cramped on hot sunny days. There weren't always enough sun beds and the sunbeds were uncomfortable. The pool slides are only open a couple of hours in the morning and the afternoon. For a site that has very limited kids activities, this is just disappointing and odd. The two small play grounds were tatty. You had to pay for everything, even the football table in the bar at the top of the campsite. It just felt unwelcoming and overly commercial. We unfortunately had some cloudy and rainy days during our stay and it was too cold to swim on those days. We had our own car and went out and about but the kids also wanted to stay put and relax. With there being nothing else to do on the campsite we decided to rent the tennis court for an hour (10 euros per hr), we brought our own tennis rackets and balls. The tennis court was very shabby and we were asked to vacate exactly after 1 hour even though it was slightly raining, there is nothing else to do on site and no one else wanted to use the court. Most of the staff at the campsite were polite but not friendly.
The campsite management could do so much more to look after their guests and probably make more money by changing their business model. Have a lovely inviting bar, with a well kept play ground, free football tables and people will sit down and pay for drinks and snacks whilst their kids happily play. Have friendly and helpful staff who go the extra mile. A site were you feel made welcome.
We will not return to this campsite nor recommend it.
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6 September 2023 at 17:09:36
