STAY CLEAR!!! THIS PLACE IS TERRIBLE
26 September 2024 at 17:01:46
A stay at bates motel would have been a better option. This place is an absolute disgrace. We stayed at this so-called “resort” in early September, hoping for a family-friendly vacation, but what we encountered was nothing short of appalling. From the moment we arrived, it was clear that this place... is grossly misrepresented. The kids’ club, bar, and snack bar—major draws advertised during the booking—were all inexplicably closed. This left us stranded with no on-site options for food or drinks, making what should have been a relaxing stay incredibly frustrating.
The staff, particularly at reception, were not just unhelpful—they were rude, arrogant, and completely indifferent to the needs of guests. Their lack of English skills only compounded the issue, and the woman working at the poolside restaurant was shockingly unpleasant. Speaking of the restaurant, it doesn’t even open until 6 p.m., and when it finally does, you’ll find that half of the menu is unavailable. Want a decent meal? Prepare to leave the resort and drive elsewhere, because you certainly won’t find it here.
The on-site shop is another joke—open only until 1 p.m., with virtually no stock, and the prices are extortionate. If you’re hoping to pick up basic groceries without leaving the resort, forget about it.
As if all this wasn’t bad enough, there were cats everywhere. This is usually a sign that the place has a serious rodent problem, likely rats and mice. It’s not exactly reassuring when you see stray cats constantly roaming the grounds.
Adding insult to injury, the resort advertised massages as part of their services, but once we arrived, we found out they don’t actually offer them. This kind of false advertising just makes you feel completely misled and cheated.
The most insulting part is how misleading the online photos are. The resort looks nothing like what’s advertised. The reality? A rundown, neglected property that’s barely maintained. The rooms were absolutely filthy, with mold in several areas and layers of dust under the beds. The so-called barbecues were revolting, greasy hot plates that clearly haven’t been cleaned in ages.
This resort doesn’t even come close to the 5-star experience it claims to offer. If I could rate it zero stars, I would.
Do yourself a favor: avoid this place at all costs!!!!!!
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